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FAQ
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What is concessions auditing?Concessions auditing is the implementation of new vendor policies and procedures that, when combined with on-site auditors and a mandatory POS requirement, will maximize your event’s revenue by ensuring you are receiving the most accurate gross sales summaries from vendors possible.
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How do we implement auditing at our event?Upon hiring Brunk’s Concessions Auditing, we draft the new policies and procedures your event will incorporate into its vendor contracts. We handle all aspects of the implementation after the vendors sign their contracts—an end-to-end auditing service.
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What do we have to change to implement auditing?The only items requiring changes are adaptations to the new vendor policies and procedures. We require a daily turn-in of vendor gross sales and a mandatory vendor POS requirement (e.g., Clover). No additional staff or augmentation is required, as we bring the appropriate number of employees to handle all aspects of auditing from start to finish.
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What is a POS system?A Point of Sale (POS) is an all-in-one system where vendors ring up their customers and complete transactions, with customers paying either with cash, credit/debit cards, or their mobile payment system (e.g., Apple Pay). A POS system records the items sold, the amount of the transaction, the method of payment, and the time that transaction took place. We highly recommend that vendors use a Clover POS system, as it has all the required procedures already built in and is one of the most widely used systems in North America.
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What do the auditors need from event management?Auditors will require office space, office supplies from the provided office supply list, an RV camping location on-site, and a secret shopper budget.
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How do vendor payments work with auditing?Vendor payments are entirely up to your specific needs. We have created a custom-tailored invoicing system that we use for your specific vendor and fair requirements. The general process is as follows: ● Vendors check in daily during auditor office hours and provide their prior day’s gross sales. ● We input those numbers into our invoicing system and both the fair and vendor receive a copy of that day’s invoice. Some events we audit have the vendors pay their invoices daily, while others choose to have 2-3 paydays over the course of the event. We can also work with your own in-house invoicing system if you already have one in place.
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What results can we expect from hiring you?Results can vary from event to event. Conservatively, an event can see a more than 30% increase in vendor gross sales totals in the first year alone. ● If your event is under a $10-$20 per cap, you need the assistance of Brunk’s Concessions Auditing. ● If your event has 100,000 people in attendance and $1 million in gross food sales, you have a $10 per cap. If your event has 300,000 in attendance and $1 million in gross food sales, you are currently at a $3 per cap. The average attendee, in our experience, spends $20-$40 on food alone while visiting a fair. Please contact us for a more in-depth review of the results you can expect from hiring Brunk’s Concessions Auditing.
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